2019 so far: The top 5 stories everyone is reading
Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it? Summer break represents a short—but important—period to recharge and reassess your strategies for next...
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Infographic: 10 ways to build a culture of exceptional customer experience in...
The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers use it to prepare. School and district leaders often...
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6 steps to accelerate your school customer experience
Dr. Shelby McIntosh “I hate to claim that there’s one silver bullet that solves all of a school’s problems, but if there ever was one, I’m starting to believe that customer service might just be it.”...
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2019 CODiEs: Who we really have to thank
I’ve never been a big fan of awards shows. I’m the kind of guy who falls asleep during the Oscars. If I had a choice between the Grammys and RHONJ on my DVR, I’d take Teresa Guidice and her special...
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How to empower your school-level leaders
Ask any school leader to name the key factors in ensuring a K-12 student’s success, and you’ll likely see a positive school climate at the top of that list. Recent research also confirms this strong...
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Webinar Series: 3 keys for better school customer service
Every school district faces its own unique set of challenges, which require their own solutions. In other words: There’s no one-size-fits-all strategy for success in K-12 schools. But, in the face of...
View ArticleTurning texts into valuable feedback
We built Let’s Talk! with one mission in mind: To improve the school customer experience by streamlining communications and empowering school leaders and staff to better respond to community concerns....
View ArticleSchool districts get creative to combat phishing scams
The great thing about technology is that it makes everyday tasks so much easier. From communicating, to finding rides, to shopping—nearly everything can be done with a single click. But the...
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Congratulations to our Let’s Talk! Share Your Why contest winners!
A better school experience for everyone relies on building strong, trusting relationships. But, often times, trust feels unattainable in its ambiguity. In fact, when we previewed findings from our...
View ArticleWhat you should be thinking about ahead of back-to-school
Gearing up for another school year can be hectic. Everyone from teachers to school and district leaders to students and families have a lot on their plates—and a lot of questions. In fact, school...
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